Bug Reports

[TanyaBubbles]

Hi I just had a quick question. I had basically just sent like 4 bug reports in a row relating to Winx Adventure through the bug report page and I wanted to ask if that was the best way to do things (as they happened at different times within the past 2ish hours) or if I should just wait and create a topic next time and share everything in one post?

[juleic1123]

Topics and the forums are definetely the fastest way for me to talk to you. But bug reports work too. I usually check them every two days, and I just so happened to check them and replied to them!

Here is my reply, which you can find in your email too:

"Hi,

We’re glad to hear you were able to log into Winx Adventure successfully!
The bug you experienced with the missing Gardenia channels happened due to live maintenance on our servers. As the game is still in beta, occasional issues like this can occur while we’re actively developing and making changes.

We’ve just restored the channels to normal, and you should now be able to enter Gardenia without any problems.
This particular update was related to adding different versions of Gardenia for different languages, which is why the English one briefly disappeared during the process.

Thanks for your patience and for reporting the issue, it helps us improve the game for everyone!

Best regards,"