Help Restoring Account

[ChaosStardust]

I wanted to come back to the website, and I sifted through the introductions because I thought I'd posted one before, but I can't find it, so maybe I didn't. All I have is the email I used the first time around, and it doesn't include a username (seemingly because the account is older?)

(Or, given that there's seemingly no way to recover the original details on my end, should I just use this one?)

[juleic1123]

When you say older account, how older do you mean? If you mean in the past, like 2010-2020, that account would have belonged to the official website. This one is a fanmade recreation of the old one, not official in any way.

[ChaosStardust]

Oh, yeah, my bad for not being clearer. No, I have an email that says my account on this site was created before April 19th, 2025; but that email doesn't include any of the account information, like the one I received after making this account does. It just says something along the lines of 'Hello [USERNAME]'.

(I did also have an account on the official forums once upon a time, but that was a very, very long time ago and that email no longer exists.)

[juleic1123]

Oh, yeah, my bad for not being clearer. No, I have an email that says my account on this site was created before April 19th, 2025; but that email doesn't include any of the account information, like the one I received after making this account does. It just says something along the lines of 'Hello [USERNAME]'.

(I did also have an account on the official forums once upon a time, but that was a very, very long time ago and that email no longer exists.)

Can you send an email to info@onlinewinxclub.com from the email you got that registration mail? I'll be able to find it then, but for your protection, emails here in the forums are confidential!

[ChaosStardust]

A message has been sent from that original email, thank you!

[juleic1123]

Just replied! Let me know if you are successful in getting your account back here!

[rubydoesthings]

Yes, I was able to recover it! Thank you!

[juleic1123]

Here to help!